Archos Survey Archos Search Engine Fury's Archos Blog Home PMA 430 Contact Various Links Archos 604 Archos 504 Archos 404 Archos 104 AV700 AV500 AV400 Gmini 500 Gmini 400 / 402 / Camcorder Gmini XS 200 / 202s Gmini XS 100 Classic and earlier Archos Models


Why I created this survey:
As an Archos user for many years, I've always been unhappy with certain things Archos did/does. No matter if it's firmware, accessories, I always felt that they do not do what most of their customers wanted them to. Sad to see, this has continued 'til today and their latest generation of media players. I created this survey for users of Archos' latest generation 4 devices to express your opinion about their product. Even if you posted some stuff on forums and message boards already, I ask you to take this survey. If enough people participate, I'll send the final results to Archos and publish their comments/reply. Check below for privacy dislaimer.

Privacy Dislaimer:
There are a few things you should know concerning your data collected by the below form:
  • Archos did not tell me to create this form - It was my freewill to create the survey.
  • I do not benefit from the results in any financial or commercial way. I made it for us - the Archos users
  • I ensure, I will only use your email address for sending you the results of the survey, nicely edited in a final report.You can fill in true data in the 4 fields that are "required" or not. It's your free choice.
  • Archos will not recieve any personalized data. Meaning your name will not be mentioned anywhere in the report, neither will your email. It will not be possible to build a connection between your name and your data.
  • I ensure, I'll delete all survey results (emails) once the final results are up and sent out to you.

Once Archos recieved the final report, I'll post their reaction or comments about it either here or on my blog. It took forever to make this survey, but you'll be thru within 10 minutes. Now enuff said...enjoy taking the survey.

Supported by:

What Archos do you have?
Name: *
Email: *
Filled in name and email will only be used for sending you the final results of the survey.
About You:
About Your Archos:
What were the major criteria for buying an Archos?
Price
Look and Design
Video features
Audio features
TV Recording feature
Have you been an Archos user before?
Yes
No
Plugins are optional
Large screen
Storage Capacity
If yes, what Archos did you own before?
Where did you buy your Archos?
Archos.com
BestBuy
Something else
I hate iPods
Photo / PDF features
USB-Host feature
Generation 04 - Archos survey
Sams Club
Datamind.co.uk
HotMP3Gear
Saturn / Media Markt
Somewhere else
Amazon
Walmart
When running into problems with your device, where do you look for help?
Archos Website
The Manual
Ask friends
Message Boards - What's your favorite?
Email Archos Tech-Support
Call Archos Tech-Support
The place I bought it
Help and Advice
Archos Accessories
What accessories did you buy for your Archos?
DVR Station
DVR Travel Adapter
Docking Adapter
Portable Speakers
Archos Leather Case
Misticaudio Leather Case
Newmp3technology Leather Case
Spare Battery
Cinema Plugin
Podcast Plugin
Screen (Scratch) Protector
Better Headphones
Car Holder
AV Cables
None of that
forum.archosfans.com
yahoo groups - archos multimedia
dapreview.net
jbmm.fr
boursorama.150.dk
another board:
Do you like the fact that the devices come with just about zero accessories onboard?
Helmet Cam
What the package includes
Yes
No
What accessories should be included by default - even to a slightly higher price?
AC/DC Charger
Cinema Plugin
Podcast Plugin
Protection Case
Screen (Scratch) Protector
Adapters:
Something else:
Card Reader
Shopping for Accessories
What are your favorite places for buying accessories?
Archos.com
Amazon.com
Newmp3technology.com
Datamind.co.uk
Hotmp3gear.com
MP3extras.co.uk
BestBuy
Sams Club
Walmart
Saturn / Media Markt
Somewhere else:
Support and Returns
How often did you exchange your Archos for a new one because yours was faulty?
Never
Only once
More than once
I sent mine to Archos for repair
When sending it to Archos, did you feel it took to long until you got it back?
No
It was alright, but could've been faster
Yes, it took way to long
When calling Archos Support, did you feel they were acting professional / knew what they are talking?
Yes
No
I never called them
To those who emailed Archos. If you'd rate Email-support, what would it be?
Recovery Code and Reset
I ran into the following recovery codes:
recovery code 1
recovery code 2
recovery code 4
recovery code 10
None of that
Have you been able to get out of recovery mode by using the built in Format/Repair?
Yes
No, I returned it
Did reseting your Archos fix the problem?
Yes
No, I returned it
Other Errors
Did you ever face a blue screen?
Yes
No
Does your Archos freeze from time to time - If so, how often?
When it freezes, when does this usually happen?
Video Playback
Audio Playback
Photo Slideshow
Video Recording
Audio Recording
PDF-Viewing
Browsing the Web (604wifi)
During file transfer / syncing
Taking pictures (404cc)
Something else:
Did you experience problems with eletrostatic discharges freezing your Archos?
Yes
Electrostatic what? No, never
Syncing and File transfer
How do you transfer files to your Archos?
If you selected "something else" above, you can name it here:
Video conversion
What FREE software do you use for video conversion / for copy protection free DVD ripping?
PocketDivXEncoder
MediaCoder
AutoGK
Iriverter
PSP Video 9
VirtualDub
Handbrake (Mac)
DVD Decrypter
DVD Shrink
Ripit4me
Something else:
What COMMERCIAL software do you use for video conversion / for copy protection free DVD ripping?
Super (c)
Avi.Net
DVD Fab Decrypter
Slysoft AnyDVD
Slysoft CloneDVD mobile
Xilisoft DVD Ripper (Platinum)
ImTOO DVD Ripper (Platinum)
Something else
Firmware
Do you feel, Archos responds fast enough on firmware bugs?
Yes
No
Do you think Archos firmware should be opensource?
No
Yes
Should Archos offer a SDK to built own applications?
Yes
No
Would you like games for the Generation 04 devices?
Yes
No
Does Archos use the full potential of the hardware with their firmware?
Yes
No
Firmware Wishlist (404(cc), 504, 604)
What would you like Archos to add by firmware updates?
Firmware Wishlist (604wifi)
What would you like Archos to add by firmware updates?
Your homecountry: *
* = fields are required
External Modules Wishlist
What optional external modules should Archos make (connected thru USB)?
GPS-Module
Bluetooth Module
USB-Keyboard
TV-Tuner Module (DVB-T)
UMTS-Module
Webcam (video chat)
HSDPA-Module
FM-Radio
Something else:
ArchosLink and Archosphere
Do you visit Archos Archosphere regularly?
Did you try ArchosLink Software for syncing Podcasts to your Archos?
Yes
No
No, don't have the podcast plugin
In case you use it, does the ArchosLink Software work for you?
Yes
No, doesn't sync properly
Something else you wanna say about Archosphere or ArchosLink:
What hasn't been mentioned
Here's a bit room for the stuff that hasn't been asked but what you'd like Archos to know:
Please fill in your suggestions: eg. flash, java, adhoc support, VoIP, save images...
Please fill in your suggestions: eg. turn arclib off, support more codecs...
Buy again?
Would you buy an Archos product again?
Yes
No
I don't convert, only rip - the plugins do the rest
Wifi feature
Courtesy of Fury - gofurygo.de